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Privacy Policy

Thank you for choosing Cold Plunge Chill.

The Privacy Policy below outlines how we collect, use, disclose and protect the information provided on our website.

By using our website, you acknowledge and agree to the terms outlined in the Privacy Policy below.

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Effective Date:Dec. 4, 2023

1. Information we collect

Personal Information: We collect personal information, such as your name, email address, and billing details, when you make a purchase or create an account.

Browsing Information: We gather non-personal information, including IP addresses, browser type, and pages visited, to enhance the user experience and better understand how users interact with our website and content.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. You can manage your cookie preferences through your browser settings.

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
3. Security Measures

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Changes to Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices and services. We encourage you to review this policy periodically for minor updates. Any major updates will be communicated to those who have opted into our email list.

5. How Collected Information is Used

We use your personal information to process orders, provide customer support, improve our services, and communicate with you about promotions and updates. We will not sell or share your information with third parties for marketing purposes.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of those third parties.

7. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can manage your communication preferences or opt-out of marketing communications. Contact us at [email protected] for any inquiries or to exercise your rights.

  • If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
8. Shared Information

8.1 Third-Party Service Providers: We may share your information with trusted third-party service providers for essential functions like payment processing and shipping.

8.2 Legal Compliance: Your information may be disclosed to comply with legal obligations or respond to law enforcement requests.

8.3 Password Reset: If you request a password reset, your IP address will be included in the reset email.

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